Privacy Policy

1. Introduction

Welcome to Andromeda Casino. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services.

2. What data we collect

We collect various types of information for various purposes to provide and improve our service to you:

• Personally identifiable information: Name, email address, date of birth, phone number, and address details (necessary for account verification and legal requirements).
• Financial data: Payment history, deposits, and withdrawals. We do not store full credit card details.
• Usage data: Information about how you use our website, your IP address, browser type, pages visited, and the time spent on those pages.

3. How we use your data

Andromeda Casino uses the collected data for the following purposes:

• To create, manage, and maintain your account.
• To process payments and withdrawals securely.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) laws and responsible gaming requirements (such as Cruks).
• To provide customer support and respond to your inquiries.
• For marketing purposes (only if you have explicitly given consent).

4. Data sharing and disclosure

We do not sell your personal data to third parties. However, we may share your data in the following situations:

• Service providers: With trusted third parties who assist us in operating our casino, such as payment processors and IT support.
• Legal obligations: If required by law, for example, by the Gaming Authority or competent law enforcement agencies.
• Business transfers: In the event of a merger, acquisition, or sale of assets.

5. Security of your data

The security of your data is of the utmost importance to us. We use advanced SSL encryption technologies and strict internal security protocols to protect your personal and financial data against unauthorized access, loss, or theft.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

• Right to access the data we hold about you.
• Right to rectify incorrect data.
• Right to erasure ("right to be forgotten"), provided this does not conflict with our legal retention obligations.
• Right to restriction of or objection to data processing.

If you wish to exercise any of these rights, please contact us using the contact details below.

7. Cookies

Our website uses cookies to improve your browsing experience. For detailed information on how we use cookies and how you can manage them, please refer to our Cookie Policy.

8. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please feel free to contact our Data Protection Officer (DPO):

Email: [email protected]
Live Chat: Available 24/7 via the website.